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Inbox tab

Unified inbox for triage: New → Reply → Waiting → Done. Includes capture and SLA views.

Updated 2026-02-13

Inbox

The Inbox is where everything lands. The goal is to **triage quickly** and keep “New” at zero.

Core states:

  • **New**: untriaged
  • **Reply**: needs a response
  • **Waiting**: you’re waiting on someone/something
  • **Done**: closed loop

Key views:

  • Main triage view (/inbox)
  • Capture (/inbox/capture) for mobile shortcuts
  • SLA/stale items (/inbox/sla) to catch stuck work

Tips:

  • Convert items into Tasks/Reminders when action is needed later.
  • Keep Waiting items specific (“Waiting on: name / date / next nudge”).
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